Zerodha (Tech)

Freshworks, established in 2010, delivers intuitive SaaS solutions that enhance customer and employee experiences through uncomplicated, enterprise-grade software. The company provides a suite of products including Freshdesk for customer support, Freshservice for IT service management, Freshsales for CRM, Freshchat for messaging, and Freddy AI for intelligent automation and agents. With AI-powered features, Freshworks enables businesses to resolve issues faster, automate workflows, and deliver personalized experiences across channels. Serving over 73,000 customers in more than 120 countries, Freshworks achieves significant impacts such as saving millions of hours in support workflows, 50% faster resolutions with AI agents, and 40-45% productivity gains via AI copilots. The company focuses on rapid ROI, simplicity, and innovation to help organizations of all sizes thrive without bloated systems.