Online orders made easy: myNORD shop relaunches with improved user guidance

New myNORD shop functions were added for online customers – for streamlined ordering processes and significant time savings.

October 2026 – With new user guidance, the myNORD shop makes it even easier for customers to find, configure and order the right NORD products 

NORD DRIVESYSTEMS’ online shop makes ordering even easier. New user guidance makes it easier for customers to find, configure and order the right parts.

At myNORD online customer portal motors, frequency inverters and many other products can be ordered 24/7. With just one click, customers can see whether their desired component is in stock. They can also find information on prices and estimated delivery times. Orders received before 12.00 pm can often be dispatched on the same day.

NORD has improved user guidance in several areas. The manufacturer redesigned the catalogues for stock products and expanded them to include product relationships. They now display products that can be directly combined with the selected gear unit, motor or inverter. Improved categories and filter options make the shop easier to use. Searching has also become easier thanks to direct input options. Users can also add components to saved parts lists across business accounts; one click is enough to transfer them to the shopping cart – which is advantageous for repeat orders or regular servicing.

The part number search feature allows to identify several parts and add them to the shopping cart in one go. Order lists can also be uploaded directly to the shopping cart. This saves time, as it eliminates the need for manual data entry and helps to avoid errors. In addition, online customers have access to complete parts lists, ranging from small parts such as seals and bearings to gear units, electric motors and frequency inverters. The system automatically replaces products that are no longer available with a suitable alternative.

All information regarding orders, order statuses and deliveries is available centrally via the myNORD portal. It can be used to track ongoing orders at any time, and the full ordering history is always available. Online customers can find everything in one place on this platform: the shop, the configurator, project lists, orders and relevant documents. “For the new myNORD shop, we mainly had one goal in mind: to enable our customers to find exactly the parts that they really need even more quickly,” Dennis Kuhlmann, Product Owner Online Shop at NORD DRIVESYSTEMS, summarises. “Our tests have shown that the new product relationships and the improved user guidance save a significant amount of time in day-to-day ordering. This will be particularly advantageous for repeat orders and during servicing.”