industrialautomationindia.in > Articles > Are You Getting the Most Out of Your Service Desk Automation?

Whether it be high-level productivity, cost-efficiency, or enhancing customer experience, the futuristic service desk automation will offer incredible outcomes to the organisation in all fields, say Amit Shingala.Points to considerIn the late 1980s a...

industrialautomationindia.in > News > Artificial Intelligence is fuelling Customer Experience Strategies of Top Brands

Bangalore, Oct. 11, 2017 /PRNewswire/ – A global survey of more than 550 senior executives across 30 countries and territories reports that 91 percent of "iconic" companies — those that maintain both the highest levels of custom...

industrialautomationindia.in > Articles > How Embedded Vision Contributes to Smart Retail Revolution

With cutting-edge advancements in AI/ML, and edge computing, the future of embedded vision in retail is immensely promising, says Maharajan Veerabahu.A full HD Global Shutter camera moduleEmbedded vision is rapidly disrupting the retail landscape, pr...

industrialautomationindia.in > News > Genpact continues investment in Rightpoint, acquires Something Digital

Transaction further enables end-to-end digital commerce that puts customer experience front and centre.Driving end-to-end digital transformationNew Delhi, October 06, 2020 – Genpact, a global professional services firm focused on delivering dig...

industrialautomationindia.in > Articles > AI & ML for Small Businesses

Companies are now understanding and leveraging the power of technology in automating their systems, says Darshana Thakkar.Technologies are revolutionising the worldIn this digital era, many cutting-edge technologies exist. These include:1. Augmented ...

industrialautomationindia.in > Articles > Standards for Individualists: What Exactly Suits My Machine? 

Jakob Dück elaborates on customer-specific design potentials and lists them according to their increasing degree of individualisation.OEM individualisation conceptsOne of the most significant challenges in today’s manufacturing technology ...

industrialautomationindia.in > Interviews > Implementing AI solutions is an investment, not an expenditure

Raj Ravuri, Director, Industry Advisor-Manufacturing, Salesforce India.Raj RavuriWhich forthcoming advances in technology will impact industrial automation?The pace of digital change shows no sign of slowing as we accelerate towards 2022. Organisatio...

industrialautomationindia.in > Articles > Embedded Finance – A New Era on the Horizon

Embedded finance has led to a rise in the number of fintechs at various stages of the value chain, offering varied propositions, says Tarun Mathur. Embedded finance. Image source: Rosenblatt SecuritiesWith increasing digitalisation and adoption ...

industrialautomationindia.in > Articles > Conversational UX – The Digital Assistant for Intelligent Enterprise

User experience for enterprise apps can be taken to new dimensions using conversational AI, says Suparna Deb.  Fig 1: Tasks of an enterprise digital assistant.Artificial Intelligence and Machine Learning is revolutionising the user experien...

industrialautomationindia.in > Interviews > The pandemic drove the logistics sector to embrace digitisation

Soham Chokshi, Co-Founder and CEO, Shipsy.Soham ChokshiThe quest for cost-cutting by optimising processes and increasing efficiencies is not exactly new. What are the factors that are helping further optimisation now?The most significant factor is th...